General Questions & Inquiries:

Shipping Info: Please allow up to fifteen working days for production / shipping of all items, unless otherwise specified. Once shipped, a tracking number will be provided to the email address associated with the order. 

International Orders: International orders may be subject to pay duties and taxes, which is out of our control. Please allow 15-35 days for your order to arrive once shipped depending on where you live.

Refund/Return Policy: We do not accept returns, or issue refunds. All sales are final. If an item oversells we will replace the item with one of a comparable price point.

Lost Packages: We are not responsible for lost, stolen, or damaged packages. The buyer commits to full responsibility when purchasing. Please contact USPS, or your local Postal Carrier to locate your package, and or file a lost package report.

Incorrect Addresses: Rotting Out is NOT responsible for incorrect addresses. If the buyer's package is returned to us due to an incorrect address, the buyer is FULLY RESPONSIBLE to cover the cost to reship the package.

Privacy: Customer's information remains confidential and will not be shared under any circumstances.